Delete Your Macropass Account

You can permanently delete your Macropass account from inside the app:

1. Open You. 2. Tap Account. 3. Tap Delete account. 4. Review the consequences and confirm deletion.

Deletion removes your Macropass account, meal diary, weigh-ins, goals, connected assistant grants, sign-in methods, and server-held media. It also queues deletion of the account's product-analytics records. Data already written to Apple Health or Health Connect, or saved to your device's photo library, remains under your device controls and must be removed from those apps separately.

Daily encrypted service backups may retain deleted data for about 35 days. We retain a separate record of a deleted account's identifier and deletion date so that restoring a backup does not restore that account. See Data Storage and Retention in our Privacy Policy for more information.

Deleting your account does not cancel an Apple App Store, Google Play, or Samsung Galaxy Store subscription. Cancel that subscription separately in the store account that purchased it. For Galaxy Store purchases, open Galaxy Store → Menu → Subscriptions.

If you cannot access the app, email support@macropass.app from the address linked to your account. We will verify the request before deleting account data.

Request Deletion of Selected Data

To request deletion of specific Macropass data without closing your account, email support@macropass.app from the address linked to your account. Identify the data you want deleted and state that you want to keep your account. We will verify your identity and review your request. Your account and data outside the request remain unless you also ask us to delete them.